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This store has earned the following certifications.
ALL-PURPOSE BOWL SET: Versatile and Multi-functional - Wide enough to hold various dishes such as pasta, salads, soup, chili, oatmeal, noodles, ramen, popcorn, candy, biscuits, and even suitable for decorative pieces on special occasions
PRACTICAL DESIGN: - Raised edges prevent food from spilling or sliding off - Stackable for space-saving storage
SCRATCH-RESISTANT & REUSABLE: - High-temperature firing at 2340 °F for 13.5 hours forms a durable surface - Ceramic dish set is resistant to scratches from knives and forks
EVERYDAY DINNERWARE: - LEAD-FREE and CADMIUM-FREE, ensuring safety for your family and the environment - Premium stoneware suitable for safe use in microwaves and dishwashers - Confidence in enjoying meals from steaks to salads and desserts
IDEAL DISHWASHER & MICROWAVE SAFE: - Tested by internationally accredited laboratories for microwave and dishwasher safety
ARTISTIC TOUCH: - Handcrafted with a double reactive glaze - Unique size and color variations due to individual kiln firing temperatures
IDEAL PRESENT: - Each piece carefully inspected and well-packaged - Customized packaging for gift-giving occasions like birthdays, engagements, weddings, housewarmings, and festivals
FAMIWARE'S PROMISE: - Shipping damage claims can be addressed by simply contacting us via Amazon - Daily availability of customer service to meet your needs
We accept order cancellation before Within 24 hours the product is shipped. If the order is cancelled you will get a full refund.
If for any reason you are not satisfied with the purchased item,You have 30 days after delivery of your order to return an item.
After 30 days of delivery of your order, we will no longer accept returns.
To request a return,please email us at:[email protected] ,We will respond within 24 hours after
the consumer sends the email (except weekends).
If it is a quality issue, please
provide an order number and attach clear photos of the items that represent the
issue.
After we receive the returned order, our Quality Assurance department will
inspect and verify the condition of the item.Upon acceptance of your return, a refund
will be issued to the original form of payment within 1-3 business days.
Items returned without authorization will not be accepted.
The time frame for return
must not exceed 30 days from when the original order was received.
Any promotional
gifts must also be returned with your returned item.
All items must be returned in
their original condition, without scratches or signs of wear, and must not be resized or
altered in any way.
Your return needs to be sent within the given time frame(3-12
working days)
Please make sure you provide us the tracking# and receipt after you
return.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, we will credit the credit limit to your credit card or original payment method within 5 business days (bank processing time frame).
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