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This store has earned the following certifications.
ATTRACTIONALLY DESIGNED COMFORT-GRIP HANDLE - The extra-large comfort-grip handle offers ample space for a secure hold, ensuring a comfortable grip even when the mug is filled with hot water. The heat-insulated design keeps your handle cool and prevents unwanted burns during use.
PERFECT GIFT FOR TEA LOVERS - Perfectly suited for tea enthusiasts, this mug makes an excellent gift. Celebrate birthdays, anniversaries, Mother’s Day, and other special occasions by gifting this high-quality mug to family, friends, and colleagues. Enjoy the satisfaction of making a thoughtful and practical present.
IDEAL PARTNER AT WORK OR HOME - The 16oz ceramic tea mug provides more than enough tea per brew, ensuring that you can enjoy your favorite blend for a longer duration. This versatile mug complements a wide range of hot beverages, including coffee, tea, cocoa, and grain-based foods, making it a multipurpose option for both your office and home.
MICROPERFORATED STAINLESS STEEL TEA INFUSER - Equipped with a micro-perforated stainless steel tea infuser that is rust-free and laser-cut, this filter ensures an optimal steeping process. It effectively prevents tea leaves from entering your cup while allowing a wide variety of leaf sizes to steep, maintaining rich flavor and aroma without compromise.
DURABLE AND SAFE UTENSIL - This high-grade porcelain mug is both chip-resistant and highly durable, surpassing the sturdiness of stoneware. It is microwave-safe, dishwasher-safe, and freezer-safe, ensuring convenience and long-lasting use in all your daily routines.
We accept order cancellation before Within 24 hours the product is shipped. If the order is cancelled you will get a full refund.
If for any reason you are not satisfied with the purchased item,You have 30 days after delivery of your order to return an item.
After 30 days of delivery of your order, we will no longer accept returns.
To request a return,please email us at:[email protected] ,We will respond within 24 hours after
the consumer sends the email (except weekends).
If it is a quality issue, please
provide an order number and attach clear photos of the items that represent the
issue.
After we receive the returned order, our Quality Assurance department will
inspect and verify the condition of the item.Upon acceptance of your return, a refund
will be issued to the original form of payment within 1-3 business days.
Items returned without authorization will not be accepted.
The time frame for return
must not exceed 30 days from when the original order was received.
Any promotional
gifts must also be returned with your returned item.
All items must be returned in
their original condition, without scratches or signs of wear, and must not be resized or
altered in any way.
Your return needs to be sent within the given time frame(3-12
working days)
Please make sure you provide us the tracking# and receipt after you
return.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, we will credit the credit limit to your credit card or original payment method within 5 business days (bank processing time frame).
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